- How long does shipping take?
We offer free shipping within the United States.
Orders are processed within 1–2 business days, and delivery usually takes 3–5 business days.
- Do you provide tracking information?
Yes. Once your order is shipped, you will receive a tracking number via email.
- What payment methods do you accept?
We accept:
- PayPal
- Venmo
- PayPal Pay Later
- Debit & Credit Cards (Visa, Mastercard, American Express, Discover)
- Can I cancel my order?
You can request a cancellation within 12 hours of placing your order. After that, your order may already be processed and cannot be canceled.
- Do you accept returns?
Yes, we offer a 30-day return policy. Items must be unused, unopened, and in original packaging.
- Who pays for return shipping?
- If the item is defective or incorrect → we cover the return shipping
- If you change your mind → you are responsible for return shipping
- What should I do if I receive a damaged or wrong item?
Please contact us within 48 hours of delivery with photos, and we will resolve the issue quickly.
- Do you ship internationally?
Currently, we only ship within the United States.
- Is my payment information secure?
Yes. All payments are processed securely through trusted providers like PayPal. We do not store your full card details.
- How can I contact you?
You can contact us using the details below:
Email: paraujony@yahoo.com
Phone: (646) 481-8048
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (New York Time – EST)